PRIVACY POLICY

Tour Market is dedicated to protect your Personal Information that you share with us. We want you to fully understand Our Privacy Policy so kindly read it carefully. By using our services and our website, you give your consent to our use of such personal information as you provide us as described herein. Tour Market includes its Subsidiary Companies will be processed by us. Confidentiality of information provided by you will be maintained by us. We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. The collection, use or disclosure of your personal information is needed to provide these. We are firmly committed to protecting the privacy and confidentiality of personal information with various physical, electronic and procedural safeguards provided by you. The exact role assumed depends on the context of our relationship with you and the purpose of the processing of personal information.

The type of personal information we collect and hold : :-

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally Tour Market does not collect sensitive information about you such as details of your race, political beliefs, religion or health. However depending on the products and service you ask us to provide, we maybe required to collect some sensitive information when we are providing you with specialized services (such as access requirements for a disability). We will ask for a broad range of personal information which is necessary for us to provide you with our services. The type of personal information we ask for will depend on which of the travel products with Tour Market you book on and the type of product or service you choose. The collection, use or disclosure of your personal information is needed to provide these.

We will generally ask for the following types of personal information: :-

• Name, Address, Email and Contact Details.
• Date of birth.
• Gender and/or Information about your use of our product or service .

Depending on the product or service you choose, you may also be asked other types of personal information such as : :-

• Aadhar card / Pan card / Driving Licens.
• Passport number.
• Credit card / debit card details

Ways we collect your personal information, We collect your personal information :-

• By using written forms.
• Through contact over the telephone, your mobile or other messaging technology.
• Via the internet, including websites and social media and/or in person to person contact.
• Through subscription and entry forms.
• Booking forms and requests for further information.
• Emails, Response Devices
• We will collect your personal information during the information life cycle, on an adhoc or a recurrent basis using the above methods. For example, we will collect personal information when you acquire a product or service from us, when you make changes to that product, when you enquire on our product and services or request information on our services. We will combine or link personal information we already know about you to other personal information we collect about you.

We collect your personal information :-

• Directly from you by written, by phone or through our online booking engine.
• From a group co-coordinator who is arranging your travel ( If this is the case we request from the group leader that every member of the group has consented to them providing this Personal Information to us, in order for us to provide those products and services).
• From other persons or organizations (including related and third parties vendors/travel agents).

Use of Cookies :-

• Cookies are used by the website to better the user experience. The user can allow or disallow the use of cookies on their computer / device upon their first visit to the website.
• Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should block all cookies from this website and its external serving vendors.
• This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html].
• Other cookies may be stored to your computer's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

How long we keep your personal data :-

• We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements.
• To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
• We may retain certain information subsequent to the closing of your account, for example if it is necessary to fulfill our legal obligations or to exercise, to maintain security, to prevent fraud and abuse and to defend or enforce our rights.

How we protect your personal data :

• Tour Market takes the protection of our Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk.